At Pet Corner, we are committed to providing high-quality products for your pets. Our warranty policy is designed to ensure your satisfaction and confidence in our products. Please read the following terms carefully.
1. Warranty Coverage
PetCorner offers a limited warranty on all products sold through our website. This warranty covers defects in materials and workmanship under normal use for a specified period from the date of purchase.
2. Warranty Period
The warranty period varies by product category:
- Dry Food & Pouches: 6 months from the date of purchase.
- Canned Products: 1 year from the date of purchase.
- Accessories & Supplies: 1 year from the date of purchase.
3. Claims Process
To make a warranty claim, please follow these steps:
- Contact Us: Reach out to our customer service team at [email protected] or call us at +18164562200.
- Provide Details: Include your order number, a description of the issue, and any supporting photos in your message.
- Return Authorization: If your claim is approved, we will provide instructions on how to return the defective product.
4. Exclusions
This warranty does not cover:
- Damage caused by misuse, neglect, or improper handling.
- Normal wear and tear.
- Products that have been modified or repaired by unauthorized personnel.
- Products purchased from unauthorized sellers.
5. Resolution
Upon verification of a valid warranty claim, PetCorner will offer the following options:
- Replacement of the defective product.
- Repair of the product (if applicable).
- Refund of the purchase price.
6. Limitation of Liability
PetCorner’s liability under this warranty is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
7. Contact Information
For any questions or concerns regarding our warranty policy, please contact us at:
- Email: [email protected]
- Phone: +18164562200
- Address: 5345 Myrtle Ave, Kansas City, MO 64130, United States
Thank you for choosing Pet Corner! We appreciate your business and are here to support you and your pets.